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IMPORTANT! If you’re a store owner, please make sure you have Customer accounts enabled in your Store Admin, as you have customer based locks set up with EasyLockdown app. Enable Customer Accounts
Shipping policy
Shipping
Shipping costs are automatically calculated at checkout based on the shipping method you choose.
Please make sure your shipping address is correct before submitting your order.
Comfort Co. LLC is not responsible for packages shipped to an incorrect address due to outdated or incorrect information provided at checkout.
Once your package has been shipped, it is in the care of USPS or UPS. Any questions regarding delivery, delays, lost packages, or tracking updates (outside of providing your tracking number) will need to be directed to the shipping carrier.
Local Pickup
We have an open pickup policy, any time between 9am and 7pm.
Once your item is packaged & placed in the pickup box, you will receive an email from us with pickup instructions & address.
We ask that you pickup your order within 1 week of being notified it is ready, this way we can allow space for new pickup orders. Orders passed the one week timeframe may be resold without a refund.
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